Privacy Policy

1. Overview

Big Show Systems LLC. ("Big Show Systems," "we," "us," and "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy ("Privacy Policy"). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at realtor.bigshowsystems.com or otherwise use the Platform as described further in the Terms of Service, and that you may provide in electronic messages to Big Show Systems.

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy.

Big Show Systems may change this Privacy Policy at any time, at its discretion.

Your continued use of the Platform after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.

This Privacy Policy is subject to and governed by the Big Show Systems Terms of Service. The Services are part of the Platform and are described further in the Terms of Service.

2. The Types of Information Big Show Systems Collects and How We Collect It

Big Show Systems may collect two types of information from you when you visit the Platform: Personal Information and Non-Personal Information (collectively "Information").

• "Personal Information" refers to data by which you may be personally identified, such as name, email address, employer, job title and department, and telephone number.
• "Non-Personal Information" means data that is about you, but does not identify you specifically. If you do nothing during your visit to our Platform but browse, read pages, or view content, we will gather and store Information about your visit that does not identify you personally.

We collect Information:

• Directly from you when you provide it to us. When you subscribe to a newsletter, submit a contact or audit request form, set up an appointment through the Platform, attend a trade show or event, or otherwise contact us, you may also voluntarily provide similar information. When you submit any Personal Information about other people to us or to our service providers, you are responsible for making sure that you have the authority to do so and to allow us to use their Personal Information in accordance with this Privacy Policy.
• Automatically as you navigate through the Platform. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, tracking pixels, and other tracking technologies.
• From third parties, for example, our business partners and service providers.

3. Consent to Contact & SMS Communications

By submitting a form on our website — including the website audit request form, the contact form, or any consultation booking — you expressly consent to be contacted by Big Show Systems via phone calls, SMS/text messages, and email at the contact information you provided.

SMS Frequency & Opt-Out: Message frequency varies based on your interactions and engagement with our services. Standard message and data rates may apply. You can opt-out of receiving SMS messages at any time by replying STOP to any text message you receive from us. For help, reply HELP or contact us at hello@bigshowsystems.com.

4. Cookies and Analytics

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the Platform, your Personal Information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Platform.

We use analytics tools — including Google Analytics — to understand how users interact with our site. This helps us optimize our content and user experience. Information collected by these tools is governed by the respective provider's privacy policy. We do not combine analytics data with Personal Information in ways that would allow us to identify individual users, except as described in this Privacy Policy.

5. How We Use Your Information

We may use the information we collect from you in the following ways:

• To respond to your inquiries and provide the services you requested.
• To send you follow-up communications related to your inquiry, including by phone, SMS, or email.
• To send you marketing and promotional materials, where permitted by law and consistent with your consent.
• To improve our website, services, and customer experience.
• To understand how visitors use our Platform (analytics and performance monitoring).
• To comply with legal obligations and enforce our Terms of Service.

6. Disclosure of Your Information

We do not sell, rent, or trade your Personal Information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share your data with trusted third-party service providers who perform services for us or on our behalf — such as CRM platforms, email delivery services, calendar/booking tools, and website hosting — who require access to such information to provide those services. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. [REVIEW]

7. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When we no longer need your Personal Information, we will delete or anonymize it in accordance with our data retention policies. [REVIEW — confirm retention period]

8. Security of Your Information

We use administrative, technical, and physical security measures to help protect your Personal Information from unauthorized access, use, or disclosure. While we have taken reasonable steps to secure the Personal Information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

9. AI Content Notice

Content available on this website, including any sub-domains, provided by Big Show Systems, may be created or assisted by artificial intelligence (AI). Although our AI writing assistant aims to produce high-quality and engaging content, Big Show Systems makes no representations or warranties, express or implied, as to the accuracy, reliability, or completeness of any AI-generated or AI-assisted content. We strongly advise users to independently verify any information obtained from our website before relying on it.

10. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. Your continued use of the Platform after the revised Privacy Policy has been posted constitutes your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

11. Contact Us

If you have questions, concerns, or comments about this Privacy Policy, or wish to exercise any rights regarding your Personal Information, please contact us at:

Website Disclaimer

The information provided by Big Show Systems ("we," "us," or "our") on this website and any of its sub-domains is for general informational purposes only. All information on the site is provided in good faith. However, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site. Under no circumstances shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.